Privacy Policy

K.M.G – Krav Maga Global Ltd operates the krav-maga.com and kmguniversity.com websites, which provide the Service.

1. Information Collection and Use

1.1 Personally Identifiable Information

For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, phone number, and postal address. The information that we collect will be used to contact or identify you.

2. General Data Protection Regulation (GDPR)

2.1 Data Controller

We are a Data Controller of your information. K.M.G – Krav Maga Global Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

– K.M.G – Krav Maga Global Ltd needs to perform a contract with you
– You have given K.M.G – Krav Maga Global Ltd permission to do so
– Processing your personal information is in K.M.G – Krav Maga Global Ltd legitimate interests
– K.M.G – Krav Maga Global Ltd needs to comply with the law

2.2 Data Retention

K.M.G – Krav Maga Global Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

2.3 Data Protection Rights (EEA Residents)

If you are a European Economic Area (EEA) resident, you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

– The right to access, update or delete the information we have on you
– The right of rectification
– The right to object
– The right of restriction
– The right to data portability
– The right to withdraw consent

3. Log Data

3.1 Information Collected

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us, which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

4. Cookies

4.1 Use of Cookies

Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

4.2 Acceptance or Refusal of Cookies

Our website uses these “cookies” to collect information and to improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.

5. User Accounts

5.1 Registration and Profile Information

When you have a website account with us, we collect information about you during the registration and edit profile process on our site. This information may include but is not limited to your name, email address, phone number, address, IP, and any other details that might be requested from you for the purpose of building your profile.

6. Online Shop and Subscription Services

6.1 Information Collected During Checkout

We collect information about you during the checkout process at our store.

6.2 Information Tracked While Browsing

While you visit our site, we’ll track:

– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
– Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping

6.3 Information Requested During Purchase

When you purchase from us, we’ll ask you to provide information, including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

– Send you information about your account and order
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Set up your account for our store
– Comply with any legal obligations we have, such as calculating taxes
– Improve our store offerings
– Send you marketing messages, if you choose to receive them

6.4 Account and Order Information Storage

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

6.5 Data Sharing with Payment Providers

We accept payments through payment providers. When processing payments, some of your data will be passed to these payment providers, including information required to process or support the payment, such as the purchase total and billing information. Please see the Privacy Policy of the respective Payment Providers for more details.

6.6 Data Sharing with Shipping Providers

In case of physical orders, we will need to share your personal information with shipping providers to process and deliver your orders. This information may include your name, shipping address, and contact details. Rest assured that we will only share the necessary information with shipping providers for order fulfillment purposes and will not disclose any unnecessary personal data.

7. Affiliate Program

7.1 Affiliate ID and IP Tracking

If you are an affiliate, we store a cookie with your affiliate ID and map it to the user accessing our site with your link. If you are a visitor accessing our site with the affiliate link, we store your IP address. And if you place an order, then your order details are stored along with your IP address.

8. Directory

8.1 Information Collected for Listings

If you register for a KMG-certified Instructor, School Owner, or Representative account, or if you leave reviews, the following applies:

8.2 Listing Information

We collect information about you during the add listing process on our site. This information may include, but is not limited to, your name, IP address, email address, phone number, address, location details including GPS coordinates, and any other details that might be requested from you for the purpose of adding your business/personal listings.

8.3 Reviews

We collect information about you during the leave-a-review process on our site. This information may include, but is not limited to, your name, email address, IP address, website URL, image(s), review ratings, and review texts.

8.4 Contact Forms

We may collect information about you when you submit a contact form to a listing. This information may include but is not limited to, your name, email address, IP address, and contact texts.

8.5 Claim Listings

We collect information about you during the claim listing process on our site. This information may include but is not limited to, your name, email address, phone number, position in business, and any other details that might be requested from you for the purpose of verifying you have the authority to manage the listing.

9. Service Providers

9.1 Involvement of Third-party Companies

We may employ third-party companies and individuals due to the following reasons:

– To facilitate our service
– To provide the service on our behalf
– To perform Service-related services or
– To assist us in analyzing how our service is used

9.2 Data Access by Service Providers

We want to inform our service users that these third parties in some cases have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.